Availability issues with BigCommerce stores
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
Monitoring
We have recovered and are putting in preventative measures. It was a large DDoS attack that we are mitigating further.
Identified
BigCommerce have identified a DDOS attack targeted at a single data center. We are working with our network provider to mitigate the attack. At the time, we are seeing intermittent slow responses and unavailability. We hope to have this fixed shortly.
Investigating
BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.
This incident affected: Control Panel and Storefront.