Network incident in a single data center
Incident
Report for BigCommerce
Resolved
Monitoring detected a brief network outage with one of our providers. The issue self recovered after approximately 2 minutes of downtime to a subset of stores. While the problem is resolved we are working with our network provider to determine the root cause of the issue.
Monitoring
We experienced an network event with our provider, it is resolved right now and BigCommerce engineers will continue to monitor the situation.
Investigating
BigCommerce engineers have detected a network issue in one of our data centers. Some stores may be experiencing slower than normal response times or intermittent outages. We are working with our network provider to determine the cause. More updates soon.
This incident affected: API & Webhooks, Control Panel, and Storefront.