CDN Unavailable or Slow for some customers
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Sep 15, 2016 - 22:11 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2016 - 21:22 CDT
Identified
BigCommerce engineers have mitigated the issue. Store assets served via the CDN are now available again.
Posted Sep 15, 2016 - 21:18 CDT
Investigating
Currently, our CDN is experiencing issues for a subset of stores. BigCommerce engineers are investigating slowness or unavailability of store assets served via the CDN. We will update with our findings shortly.
Posted Sep 15, 2016 - 21:01 CDT
This incident affected: Storefront.