Issues with BigCommerce webhooks infrastructure

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted Nov 11, 2017 - 06:22 CST

Monitoring

BigCommerce Engineers have been able to fix the issue causing failures with processing webhooks and are continuing to monitor the situation.

Posted Nov 11, 2017 - 05:54 CST

Identified

BigCommerce engineers have identified the issue and are currently working on a repair.

Posted Nov 11, 2017 - 05:29 CST

Update

We are still investigating the issues with webhooks.

Posted Nov 11, 2017 - 05:19 CST

Investigating

BigCommerce engineers are investigating issues with our webhooks.

Posted Nov 11, 2017 - 04:56 CST