Network incident in a single data center
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Aug 14, 2016 - 21:23 CDT
Monitoring
The fix was deployed and all services should be operating normally.
Posted Aug 14, 2016 - 21:05 CDT
Identified
Engineers have identified the issue and are deploying a fix. Normal service should be restored shortly.
Posted Aug 14, 2016 - 20:55 CDT
Investigating
BigCommerce engineers are investigating a network issue that can be causing slow response times. We will update shortly.
Posted Aug 14, 2016 - 20:53 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.