Inconsistencies with iContact and MailChimp subscriber list integrations

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jan 15, 2017 - 17:42 CST

Monitoring

The fix has been deployed and have been verified.

Posted Jan 15, 2017 - 17:37 CST

Update

The fix is continuing to deploy across all stores. The inconsistencies and errors are disappearing.

Posted Jan 15, 2017 - 17:26 CST

Update

Fix is still being deployed.

Posted Jan 15, 2017 - 16:55 CST

Update

Test are complete and the fix is being deployed.

Posted Jan 15, 2017 - 16:37 CST

Update

A fix is being tested and prepared for deployment.

Posted Jan 15, 2017 - 15:36 CST

Identified

BigCommerce engineers have identified a likely source of the inconsistencies. We are investigating a fix.

Posted Jan 15, 2017 - 15:09 CST

Investigating

BigCommerce engineers are investigating inconsistencies with our integrations with iContact and MailChimp. Engineers are reviewing our integrations and we will have an update soon.

Posted Jan 15, 2017 - 14:27 CST