Network Slowness in a section of one data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Aug 10, 2016 - 09:50 CDT

Monitoring

The DDOS attack has been mitigated. We will continue monitoring for further issues.

Posted Aug 10, 2016 - 09:34 CDT

Identified

We have identified a DDOS attack and are taking steps to mitigate.

Posted Aug 10, 2016 - 09:12 CDT

Investigating

BigCommerce engineers are investigating network slowness in part of a single data center. We will update soon.

Posted Aug 10, 2016 - 09:00 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.