Availability issues with Stencil theme management

Incident Report for BigCommerce

Resolved

BigCommerce engineers have fixed the availability issue with Stencil theme management and everything should now be back and fully functional.

Posted Aug 30, 2017 - 09:30 CDT

Update

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.

Posted Aug 30, 2017 - 09:19 CDT

Investigating

BigCommerce engineers are investigating availability issues with Stencil theme management. This affects using the theme editor, making theme copies, uploading, and deleting themes. We will update shortly with our findings.

Posted Aug 30, 2017 - 09:12 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.