Slow Storefront Response Times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 21, 2015 - 15:47 CDT

Monitoring

Storefront and search result load times are returning to to normal. We are continuing to monitor the situation.
Posted Oct 21, 2015 - 14:44 CDT

Identified

Bigcommerce engineers are investigating reports of slow store performance and timeouts related to searches.
Posted Oct 21, 2015 - 13:55 CDT
This incident affected: Control Panel and Storefront.