Slow response times for a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Nov 29, 2019 - 12:40 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2019 - 10:13 CST

Investigating

BigCommerce engineers are investigating an increase in store response times for a small subset of stores. We will update with findings shortly.

Posted Nov 29, 2019 - 10:05 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.