Checkout Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 21, 2022 - 08:35 CDT

Monitoring

The fix has been implemented for the affected stores. BigCommerce engineers will continue to monitor this issue closely.
Posted Apr 21, 2022 - 08:20 CDT

Update

The fix for this issue is being implemented for the affected stores.
Posted Apr 21, 2022 - 08:05 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2022 - 07:52 CDT

Investigating

BigCommerce engineers are currently investigating an issue which may prevent customers from placing orders on a small subset of stores. We will provide updates as the investigation progresses.
Posted Apr 21, 2022 - 07:35 CDT
This incident affected: Checkout & Payment Processing.
← Current Status Powered by Atlassian Statuspage