Slow response times for a sub-set of stores
Incident Report for BigCommerce
This incident has been resolved.
Posted Aug 20, 2019 - 22:42 CDT
A fix has been implemented and is working. We will continue to monitor for recurrence.
Posted Aug 20, 2019 - 22:39 CDT
Engineers are working to return response times to normal for a sub-set of stores in one pod. We expect a resolution soon.
Posted Aug 20, 2019 - 22:35 CDT
This incident affected: Storefront and Control Panel.