Issues with logging in to Control Panel

Incident Report for BigCommerce

Resolved

The fix has been implemented and logins to Control Panel are working as expected. Sorry for the interruption. We will continue monitoring for any further issues.

Posted Aug 11, 2016 - 15:53 CDT

Monitoring

The fix has been implemented and logins to Control Panel are working as expected. Sorry for the interruption. We will continue monitoring for any further issues.

Posted Aug 11, 2016 - 15:44 CDT

Identified

We have identified the source of the issue and are fixing.

Posted Aug 11, 2016 - 15:39 CDT

Investigating

BigCommerce engineers are investigating an issue with logging into store control panels. We will update as we find out more.

Posted Aug 11, 2016 - 15:35 CDT

This incident affected: Control Panel.