Availability Issue with small subset of stores

Incident Report for BigCommerce

Resolved

This issue has been resolved.

Posted Dec 03, 2022 - 20:12 CST

Monitoring

BigCommerce engineers have implemented a fix and service is restored for the impacted stores. We will continue to monitor and provide updates as they come through.

Posted Dec 03, 2022 - 20:05 CST

Identified

BigCommerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they come through.

Posted Dec 03, 2022 - 19:26 CST

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a small subset of stores. We will provide an update shortly.

Posted Dec 03, 2022 - 18:40 CST

This incident affected: Control Panel and Storefront.