Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce Engineers identified an issue affecting a subset of stores beginning at 21:22 UTC and ending at 21:32 UTC. A fix was implemented and all systems are operational.

Posted Sep 18, 2024 - 17:09 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 18, 2024 - 16:41 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Sep 18, 2024 - 16:28 CDT

This incident affected: Storefront.