Storefront search issue affecting some stores

Incident Report for BigCommerce

Resolved

Bigcommerce engineers have rolled out a change that has resolved the current issue with storefront search results. Bigcommerce thanks you for your patience during this time.

Posted Feb 24, 2015 - 23:51 CST

Update

Bigcommerce engineers are currently testing a solution to this issue. We will provide another update shortly.

Posted Feb 24, 2015 - 22:26 CST

Update

Bigcommerce engineers are continuing to work on this issue. We will have another update shortly.

Posted Feb 24, 2015 - 21:10 CST

Identified

Bigcommerce engineers are currently investigating an issue which may be causing unexpected search results for products, pages, and news items to appear on some storefronts. We are working to resolve this issue as soon as possible and will have another update shortly.

Posted Feb 24, 2015 - 18:48 CST

This incident affected: Storefront.