Checkout issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 08, 2025 - 11:19 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 08, 2025 - 10:59 CDT

Investigating

BigCommerce engineers have identified an issue impacting the checkout process for a subset of stores. We will keep you informed with updates as they become available.

Posted May 08, 2025 - 10:49 CDT

This incident affected: Checkout & Payment Processing.