Availability Issue Affecting Payments

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Jul 25, 2016 - 01:38 CDT

Monitoring

Engineers have stabilised the payments service.
Posted Jul 25, 2016 - 01:31 CDT

Update

We are experiencing network connectivity with the BigCommerce payments service. Engineers are currently investigating.
Posted Jul 25, 2016 - 01:26 CDT

Investigating

We are currently investigating this issue.
Posted Jul 25, 2016 - 01:25 CDT