Product page views

Incident Report for BigCommerce

Resolved

This incident has been resolved.

The issue was limited to a very small subset of merchants with a large number of product options for a single product.
Posted Nov 02, 2020 - 09:00 CST

Identified

Engineers have identified the issue and a fix has been implemented. We will continue to monitor the platform and provide an update shortly.
Posted Nov 02, 2020 - 08:55 CST

Update

We are continuing to investigate this issue.
Posted Nov 02, 2020 - 08:48 CST

Investigating

BigCommerce engineers are currently investigating an issue with viewing product pages. An update will be provided shortly.
Posted Nov 02, 2020 - 08:47 CST
This incident affected: Storefront.