Identified a DDOS attack against our platform.

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Nov 23, 2016 - 12:07 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2016 - 11:47 CST

Update

The DDOS attack has been partially mitigated. Our DDOS mitigation provider is adding one further rule to stop a new attack vector.
Posted Nov 23, 2016 - 11:43 CST

Update

Our DDOS mitigation provider has informed us that this is a very large attack, over 40 Gbps. It is taking some time for them to mitigate.
Posted Nov 23, 2016 - 11:29 CST

Identified

The attack is still ongoing and we are working to mitigate further.
Posted Nov 23, 2016 - 11:26 CST

Monitoring

We have identified and mitigated the DDOS attack on our platform.
Posted Nov 23, 2016 - 11:21 CST

Investigating

We are currently investigating a DDOS attack aginst our platform.
Posted Nov 23, 2016 - 11:16 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.
← Current Status Powered by Atlassian Statuspage