Database connectivity issue

Incident Report for BigCommerce

Resolved

This issue is now resolved

Posted Aug 07, 2015 - 02:26 CDT

Monitoring

Bigcommerce has identified the source of the issue and have taken actions to restore connectivity to stores. We are currently monitoring the situation closely

Posted Aug 07, 2015 - 02:15 CDT

Investigating

We are currently experiencing connectivity issues to one of our database clusters affecting some storefronts and control panels. More details to follow shortly

Posted Aug 07, 2015 - 02:09 CDT