Delay in Search Data

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 16, 2023 - 21:36 CDT

Update

We are continuing to investigate and monitor and we will update as we have more information available

Posted May 16, 2023 - 16:02 CDT

Monitoring

BigCommerce engineers are monitoring a delay in search data. At this time data is being processed and expected to catch up. We will share more info as it becomes available.

Posted May 16, 2023 - 13:30 CDT

This incident affected: Control Panel and Storefront.