Issue updating product inventory in the Control Panel

Incident Report for BigCommerce

Resolved

BigCommerce engineers have implemented a fix that is deploying across our Infrastructure. If you are still encountering issues with inventory, please reach out to support.

Posted Jul 28, 2023 - 16:28 CDT

Identified

BigCommerce engineers are testing a fix for the issue preventing inventory updates for a subset of users. We will provide an update shortly.

Posted Jul 28, 2023 - 14:58 CDT

Investigating

BigCommerce engineers are currently investigating problems preventing a subset of merchants from updating product inventory in the Control Panel. We will provide an update shortly.

Posted Jul 28, 2023 - 14:17 CDT

This incident affected: Control Panel.