Store Availability

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Dec 30, 2015 - 02:48 CST

Monitoring

The availability issue was identified as a targeted DDoS attack and mitigation policies have been enabled. The subset of affected stores are currently functional and we will continue to monitor the situation.

Posted Dec 30, 2015 - 02:13 CST

Investigating

Bigcommerce engineers have been alerted to availability issues to a subset of stores. We are currently investigating.

Posted Dec 30, 2015 - 01:56 CST

This incident affected: API & Webhooks, Control Panel, and Storefront.