Store Availability Issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Mar 18, 2015 - 20:29 CDT

Monitoring

Systems have recovered and response time has returned to normal levels. We will continue to monitor the health to ensure stability.

Posted Mar 18, 2015 - 19:01 CDT

Investigating

Bigcommerce system engineers have been alerted to an availability issue with a subset of stores resulting in performance issues. Investigations are underway to identify the cause.

Posted Mar 18, 2015 - 18:48 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.