Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers have resolved the intermittent storefront errors occurring between 16:00 UTC and 16:09 UTC. All services are now operational.

Posted Mar 26, 2024 - 12:04 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 26, 2024 - 11:11 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Mar 26, 2024 - 11:06 CDT

This incident affected: Storefront.