Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Dec 19, 2018 - 13:55 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2018 - 13:44 CST

Identified

We have identified a DDOS attack against our legacy data center. Most BigCommerce stores are unaffected. We are working to mitigate the attack.
Posted Dec 19, 2018 - 13:39 CST

Investigating

We are currently investigating slow response times in one of our data centers. Please stand by.
Posted Dec 19, 2018 - 13:31 CST
This incident affected: API & Webhooks, Control Panel, and Storefront.