Buyer Portal login issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Dec 10, 2024 - 23:40 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2024 - 23:37 CST

Update

We are continuing to investigate this issue.
Posted Dec 10, 2024 - 23:15 CST

Investigating

BigCommerce engineers are investigating login issues from the Buyer Portal
Posted Dec 10, 2024 - 23:15 CST
This incident affected: B2B Edition (B2B Edition - Buyers Portal).