Slow response times in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jul 03, 2016 - 22:47 CDT

Monitoring

Our DDOS mitigation provider quickly mitigated the attack in under two minutes. We believe the issue has been resolved but will continue monitoring in case of further attacks.

Posted Jul 03, 2016 - 22:37 CDT

Investigating

Our monitoring has detected slower response times in a single data center. Engineers are investigating.

Posted Jul 03, 2016 - 22:33 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.