Availability Issue

Incident Report for BigCommerce

Resolved

BigCommerce engineers were alerted to an increase in store availability errors at 1:48 UTC. Engineers resolved the issue at 2:21 UTC and all services are now operational.
Posted Sep 21, 2023 - 08:07 CDT

Monitoring

BigCommerce engineers have implemented a fix and are monitoring the results.
Posted Sep 21, 2023 - 07:32 CDT

Identified

BigCommerce engineers have identified an issue impacting availability with a subset of stores. We are currently remediating the issue and will provide an update shortly.
Posted Sep 21, 2023 - 07:17 CDT
This incident affected: Storefront.
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