DDOS attack in a single data center

Support
Status

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Sep 17, 2018 - 11:08 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2018 - 11:02 CDT

Identified

BigCommerce has identified a DDOS attack targeted at a single data center. We are working with our network provider to mitigate the attack. At the time, we are seeing intermittent slow responses. We hope to have this fixed shortly.

Posted Sep 17, 2018 - 10:50 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.