Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Apr 03, 2020 - 17:25 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2020 - 17:07 CDT

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.
Posted Apr 03, 2020 - 17:03 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.