Webhooks Delay

Incident Report for BigCommerce

Resolved

This incident is resolved and the backlog of delayed webhooks has been processed.
Posted Sep 24, 2021 - 10:54 CDT

Update

The webhook backlog is processing and BigCommerce engineers are monitoring the issue.
Posted Sep 24, 2021 - 09:33 CDT

Update

We are continuing to work on a fix for this issue. We will provide updates as they come through.
Posted Sep 24, 2021 - 08:46 CDT

Investigating

BigCommerce engineers are currently investigating an issue that is causing the delayed delivery of webhooks to a subset of stores. We will provide an update shortly.
Posted Sep 24, 2021 - 07:13 CDT
This incident affected: API & Webhooks.
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