Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Apr 05, 2019 - 10:37 CDT

Monitoring

A fix has been implemented and we are watching the cluster for any recurrence of the issue.

Posted Apr 05, 2019 - 10:28 CDT

Identified

BigCommerce engineers are investigating availability issues with a sub-set of stores. We expect to have them back on-line soon.

Posted Apr 05, 2019 - 10:19 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.