Help Center Login

Incident Report for BigCommerce

Resolved

A fix has been deployed and Help Center login should be working as expected. Thank you for your patience.

Posted Oct 30, 2020 - 19:00 CDT

Identified

Our engineers have identified the issue and are working on a fix now. Thank you for your patience.

Posted Oct 30, 2020 - 17:56 CDT

Investigating

Our team is currently investigating issues for merchants logging into the Help Center. Our live channel support remains available for any immediate needs.

Posted Oct 30, 2020 - 17:45 CDT