Response times have returned to normal. There was an unexpected event created by a software deployment. Engineers will be making adjustments so that there is no recurrence.
Posted Aug 22, 2019 - 10:56 CDT
Identified
BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.
Posted Aug 22, 2019 - 10:52 CDT
This incident affected: API & Webhooks, Control Panel, and Storefront.