Issues with Page Builder

Incident Report for BigCommerce

Resolved

The issue has been resolved

Posted Nov 12, 2024 - 05:08 CST

Monitoring

A fix has been made and we are monitoring the results.

Posted Nov 12, 2024 - 05:00 CST

Update

BigCommerce engineers have localised the issue and are currently continuing to investigate it.

Posted Nov 12, 2024 - 04:47 CST

Investigating

BigCommerce engineers are investigating technical issues within Page Builder with users unable to publish new changes.

Posted Nov 12, 2024 - 03:58 CST

This incident affected: Control Panel.