Shipping Zone Changes

Incident Report for BigCommerce

Resolved

The issue has been resolved.

Posted Jan 26, 2023 - 17:44 CST

Identified

BigCommerce engineers have identified the issue and are working to resolve the root cause.

Posted Jan 26, 2023 - 17:41 CST

Update

While BigCommerce engineers investigate the issue, refreshing the page should solve the issue for most users.

Posted Jan 26, 2023 - 17:23 CST

Investigating

BigCommerce engineers are investigating an issue preventing some merchants from being able to edit shipping zone details.

Posted Jan 26, 2023 - 17:22 CST

This incident affected: Control Panel.