Slow response times

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jul 11, 2017 - 14:09 CDT

Monitoring

BigCommerce identified the cause of the slowness and it has been remediated. We will continue monitoring to make sure there are no further occurrences of the issue.

Posted Jul 11, 2017 - 13:59 CDT

Identified

BigCommerce engineers are investigating a increase in store response times. We will update with findings shortly.

Posted Jul 11, 2017 - 13:54 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.