Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers were alerted to an increase in store availability errors at 21:06 UTC. Engineers resolved the issue at 21:12 UTC and all services are now operational.

Posted Dec 13, 2023 - 15:21 CST

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Dec 13, 2023 - 15:12 CST

This incident affected: Storefront.