BigCommerce Mobile App login issue

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Sep 22, 2021 - 16:56 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2021 - 16:08 CDT

Update

BigCommerce engineers are continuing to investigate this issue.
Posted Sep 22, 2021 - 15:36 CDT

Update

BigCommerce engineers are continuing to investigate this issue.
Posted Sep 22, 2021 - 14:15 CDT

Investigating

BigCommerce Engineers are investigating an issue with logging into the mobile app on iOS and Android devices. We will provide an update shortly.
Posted Sep 22, 2021 - 12:29 CDT
This incident affected: Control Panel.
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