Availability issues with BigCommerce stores

Incident Report for BigCommerce

Resolved

Systems remain nominal after our engineers' modifications.
Posted Feb 01, 2017 - 17:22 CST

Monitoring

Our engineers have mitigated the DDOS and systems are returning to normal.
Posted Feb 01, 2017 - 17:18 CST

Identified

We have identified a DDOS attack. Our engineers are mitigating.
Posted Feb 01, 2017 - 17:15 CST

Investigating

BigCommerce engineers are investigating availability issues with a sub-set of stores. We will update shortly with our findings.
Posted Feb 01, 2017 - 17:12 CST
This incident affected: Control Panel and Storefront.