DNS Resolution issue affecting a few stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 11, 2020 - 03:07 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2020 - 02:20 CDT

Identified

BigCommerce engineers have identified an issue affecting DNS resolution for a very small number of stores. A fix is being put in place to resolve the issue.

Posted May 11, 2020 - 01:22 CDT