Delayed search index processing for small subset of stores in one datacenter

Incident Report for BigCommerce

Resolved

BigCommerce engineers have deployed a fix and the search indexing queues will be processed momentarily.
Posted Sep 05, 2017 - 17:37 CDT

Investigating

BigCommerce engineers are investigating a delay in processing for store search indexing. It is only affecting a small subset of stores in one datacenter. We will update as we know more.
Posted Sep 05, 2017 - 17:18 CDT