Trial signup failing

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Jul 30, 2020 - 07:37 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2020 - 07:30 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 30, 2020 - 07:30 CDT

Update

We are continuing to investigate the issue preventing signing up for a new trial store.

Posted Jul 30, 2020 - 06:43 CDT

Investigating

We are currently investigating an issue preventing signing up for a new trial store.

Posted Jul 30, 2020 - 05:48 CDT