This incident has been resolved. No additional issues have been observed since the code fix completed deployment at 2:58PM Central.
Posted Dec 15, 2020 - 15:24 CST
Monitoring
Engineers have released the code fix to our production systems, which is currently propagating across our fleet of servers. We will continue monitoring the platform and progress of the release.
Posted Dec 15, 2020 - 14:26 CST
Update
Engineers have deployed the code fix to our internal systems and automated tests are currently executing. We will provide an update once the code fix has been deployed to our production systems. Thank you for your continued patience.
Posted Dec 15, 2020 - 11:37 CST
Update
Engineers are currently testing a code fix and we will provide an update once it has been deployed. Thank you for your patience.
Posted Dec 15, 2020 - 10:12 CST
Identified
BigCommerce engineers have received reports of customers unable to save product variants for a subset of stores.
We have identified root cause and are currently working on a solution. We will provide an update shortly.
