Email Delivery Issues

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Dec 07, 2022 - 11:34 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2022 - 11:14 CST

Investigating

BigCommerce engineers are currently investigating an issue with 2SV emails being delivered with a blank code. We will provide further updates as they become available.

Posted Dec 07, 2022 - 11:11 CST

This incident affected: Control Panel and Email.