DDOS attack in a single data center

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted Oct 30, 2018 - 20:51 CDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 30, 2018 - 20:37 CDT

Identified

BigCommerce has identified a DDOS attack targeted at a single data center. At the time, we are seeing intermittent slow responses and unavailability. We hope to have this fixed shortly.

Posted Oct 30, 2018 - 20:12 CDT

This incident affected: API & Webhooks, Control Panel, and Storefront.