Slow response times for a small subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved.
Posted Oct 11, 2019 - 11:37 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2019 - 11:30 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 11, 2019 - 11:30 CDT

Investigating

A limited number of stores are impacted by an increase in store response times. We will update with findings shortly.
Posted Oct 11, 2019 - 11:23 CDT
This incident affected: Storefront.