Slow response times for a small subset of stores
Incident Report for BigCommerce
Resolved
This incident has been resolved.
Posted Oct 11, 2019 - 11:37 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2019 - 11:30 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 11, 2019 - 11:30 CDT
Investigating
A limited number of stores are impacted by an increase in store response times. We will update with findings shortly.
Posted Oct 11, 2019 - 11:23 CDT
This incident affected: Storefront.