Indexing delays on a subset of stores

Incident Report for BigCommerce

Resolved

This incident has been resolved
Posted Jul 14, 2023 - 06:49 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2023 - 06:04 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 14, 2023 - 04:56 CDT

Investigating

We are currently seeing search indexing delays for a subset of stores
Posted Jul 14, 2023 - 04:23 CDT
This incident affected: Storefront.